Our free elite services

• Lockable, CCTV monitored bike garage
• Individual bicycle storage area in the bike garage
• Own storage point in the bike room for drying bike clothing and shoes
• Hotel has its own mountain bike shop with the latest bikes* from BMC
• Repair service* 7 days a week with our partner company (200 m)
• Bespoke tour advice 7 days a week in the hotel
• Repair set and the latest replacement parts*
• Bike wash area
• Tour maps with bespoke tour information
• Weather information, tips, tour meals
• The latest bike magazines
• Bike expertise, qualified guide
• Bike programme with themed tours e.g.. Trails and highlights
• Collection service in the event of breakdown (from the closest road)
• Bike technique training*
• Private guide on request
• GPS information and device hire*
• Laundry service*
• A tour on the day you are due to depart*
• Showers available in the hotel the day you are due to depart
• At least 1x per week, bicycle trailer - for long tours, with bike transport
• 2 guided bike services* 7 days a week, with guides qualified for the programme
• Service area with tools, pump, assembly stands, lubricant and replacement tubes*, bicycle work stands
• Photos of guided tours available to download free of charge on the hotel website. Photo CDs of guided tours*
• At least one guided tour* in the weekly programme to a neighbouring region is included. Organised transfer, i.e. start or end point of the tour are outside this area
• Luxurious organic board with buffet breakfast, home-made cakes and healthy snacks in the afternoon and a salad buffet and 4-course menu in the evening featuring organic, regional cuisine