Our free elite services

• Lockable, CCTV-monitored bike garage
• Individual bike storage area in the bike garage
• Separate cupboard in the bike room to dry bike clothes and shoes
• Hotel's own mountain bike shop with the latest bikes* from BMC
• Repair service* 7 days a week from our partner firm (200 m)
• Individual tour advice 7 days a week in the hotel
• Repair set and the latest replacement components*
• Bike wash area
• Tour maps with bespoke tour information
• Weather information, tips, tour meals
• Latest bike magazines
• Bike expertise, qualified guide
• Bike programme with themed tours e.g. Trails and highlights
• Collection service in the event of breakdown (from the nearest road)
• Bike technique training*
• Private guide on request
• GPS advice and equipment hire*
• Laundry service*
• A tour on the day you are due to depart too*
• Showers available in the hotel on the day you are due to depart
• Minimum 1x per week bicycle trailer for long tours with bike transport
• 2 guided bike services* 7 days each week, with guides trained to provide the respective programme
• Service area with tools, pump, work stands, lubricants and replacement inner tubes*, bike work stands
• Photos of guided tours available to download for free on the hotel website. Photo CDs of guided tours*
• At least one guided tour* included in the weekly programme to a neighbouring region. These have an organised transfer, i.e. the starting or finish point of the tour is outside the local area
• Luxurious organic board with buffet breakfast, home-made cakes in the afternoon and healthy snacks, along with a salad buffet in the evening with 4-course menu to choose, featuring organic and regional cuisine